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SERVICES
CUSTOMIZED AI TO FIT YOUR BUSINESS REQUIREMENTS
Our AI-Digital Services
GenAI for SMEs – AVA I
- Support SMEs that are just embarking on their digital journey to experience Gen AI
- SMEs can experience and assess GenAI solutions before they deploy them at scale
- SMEs can be onboarded within a week by providing data files (eg Excel files), data mapping exercise, file upload to OCI, choice of language, prompt engineering design and pilot/live implementation
Agentic AI Solutions
- Support digitally mature companies that have capacity & willingness to deploy customised Agentic AI
- Oracle and Envydear will scope impactful projects
- We will help to develop and implement Agentic AI solutions - By Industry Vertical
Our AI-Digital Services
(1) Working with Indonesia largest telco and express parcel companies, we have trained our AI/ML algorithms to solve real life business challenges
(2) The AI-Digital services are ground tested with leading companies in the telco, transport & logistics industry – with millions of customer transactions
(3) the result – unlock real cost savings and provide these companies with business value
(4) our solutions are country agnostic and can scale across different target markets
HIGHLIGHTS OF OUR AI SOLUTIONS
KEY FEATURES OF OUR AI SOLUTIONS
Agentic AI Solutions
- Analyse parcel status tracking for customer website via SLMs (customised small language models on enterprise data).
- Parcel ETA analytics and predictive arrival based on AI and big data analysis
- Analyse top customer call patterns eg parcel tracking, product info, tariff
- Gather data sources, data mapping, language filtering, file upload
- Prompt Engineering Design
Customer Engagement Review
- Optimise prompt engineering design
- Generate tailored questions to reduce call handling duration
- Measure before and after AVA rollout the KPIs
- Continued improvement
Tech & Business Discovery Session
- Get an understanding on Agentic AI possible use cases
- Identify use cases with potential business impacts and scope projects for deployment
- Start with a quick win project, measure ROI
Project Implementation
- Partner Oracle, Envydear with an AI roadmap
- Discover Oracle Cloud Journey, infused with AI to help transform useful business outcomes
- Identify AI champion leads to improve productivity, customer service